This Privacy Policy outlines the practices of Asynk AI Limited ("Asynk", "Company", "we", "us", or "our") concerning the collection, use, and management of personal data. The Company, located at Room 29-33, 5/F, Beverly Commercial Center, 87-105 Chatham Road, Tsim Sha Tsui, Kowloon, Hong Kong, serves as the data controller for personal data processed through our websites, including www.jomud.io, and other services provided by the Company. This policy is designed to inform you of our data processing activities and your rights in relation to your personal data.
If you have any questions or concerns regarding the processing of your personal data or wish to exercise your rights as described herein, please contact our Data Protection Officer at team@jomud.io.
We collect personal data to provide and improve our services. This data is categorized as follows:
When you interact with our websites and services, we automatically collect certain data related to your use and communication with us. This data includes:
We collect personal data that you voluntarily provide, including:
Please note that if you choose not to provide certain personal data, we may be unable to establish or maintain a contractual relationship with you, or our ability to deliver services may be delayed or rendered impossible.
We use cookies and similar technologies to enhance your experience. This includes:
We use your personal data for the following purposes:
For accounts connected and sponsored by educational institutions, we process user input and activity data to track and report usage and performance. This data may be shared with school counselors and administrators to facilitate career counseling and other educational services.
We process your personal data based on the following legal grounds:
When you have provided explicit consent for processing your personal data for specific purposes.
Processing is necessary for the performance of a contract to which you are a party, such as providing our services.
Processing is necessary to comply with legal obligations, such as record-keeping and reporting.
Processing is necessary for our legitimate interests, such as improving our services, provided it does not override your rights and freedoms.
We may share your personal data with the following categories of recipients:
Cloud Hosting and Storage Providers: To securely store and manage your data. AI Service Providers: To provide AI-powered tools and services such as CV enhancements and interview practice. We ensure that any personal data processed by AI services is anonymized or pseudonymized where possible. Payment Processors: To process payments for our services securely. Analytics and Marketing Services: To analyze usage patterns and send marketing communications if you have opted in.
To obtain legal, financial, or insurance advice. Examples include lawyers, accountants, and insurance companies.
With your explicit consent, we may share your personal data with your educational institution, including identifiers, usage data, career materials, and communication for career counseling, performance tracking, educational support, and relevant opportunities. We ensure confidentiality agreements and appropriate security measures are in place.
To comply with legal obligations, respond to legal processes, or requests from governmental authorities. Examples include courts, regulatory bodies, and law enforcement agencies.
In the event of a merger, acquisition, restructuring, or sale of assets, personal data may be transferred to the new entity. We will ensure the continued protection of your personal data and inform you of any changes in ownership.
Our services are primarily intended for users aged 18 and above. However, users under 18 may use our services with guidance and consent from a parent, guardian, or teacher. We encourage parents and guardians to monitor their children's online activities.
We use cookies and similar technologies to ensure technical necessity, improve user experience by remembering preferences and settings, and collect analytics data on usage patterns. You can manage cookie preferences through your browser settings, though disabling cookies may affect service functionality.
We take the security of your personal data seriously and implement industry-standard measures, including secure servers in data centers with encryption protocols, access controls, regular security assessments, and data anonymization when appropriate.
In the unlikely event of a data breach, we will promptly assess and contain the breach, notify affected users via email within 72 hours, notify relevant data protection authorities as required, and take steps to mitigate the breach and prevent future occurrences.
We retain your personal data until you request account deletion. Upon receiving a deletion request at team@jomud.io, we will delete your data within 24 hours. We may retain certain data to comply with legal obligations or resolve disputes.
By using our services, you consent to the transfer of your personal data outside of Hong Kong. We ensure appropriate safeguards are in place, such as data transfer agreements that comply with applicable legal requirements, including standard contractual clauses as required under data protection laws.
You have the following rights regarding your personal data: access, rectification, erasure, restriction of processing, data portability, objection, information about recipients, and withdrawal of consent. To exercise these rights, please contact us at team@jomud.io. We may require additional information to verify your identity.
You can unsubscribe from marketing communications by clicking the 'Unsubscribe' link. You may withdraw your consent for data processing by deleting your account or contacting us.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via email notifications. We encourage you to review this page regularly for any updates.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at team@jomud.io or at Room 29-33, 5/F, Beverly Commercial Center, 87-105 Chatham Road, Tsim Sha Tsui, Kowloon, Hong Kong.